Want Better Performing Teams?
One of the topics I am asked to deliver frequently for my clients is how to get people who come from different areas of the organization to work together effectively. These people also may have different education levels, experience, agendas, time with the organization, and varying roles.
It is not an easy task to get two people to work together effectively, let alone a group of people who may not see each other on a regular basis and must communicate via telephone, memo or email.
There are a number of issues that must be taken into consideration when orchestrating a group of diverse individuals to work together toward a common goal, objective or mission.
Some of these are:
1. Managing individual creativity
2. Managing the individual need for appreciation, recognition or acceptance.
3. Dealing with individual ego needs, power struggles and/or group politics.
4. Pulling together a group that may have very busy schedules - with travel, different work shifts, vacation time and general time off.
5. Leading the group toward a group goal rather than a variety of individual ones.
6. Managing the natural conflicts that will develop as a result of different personality style interaction.
7. Keeping the group or team motivated knowing that motivation is an individual and very personal issue.
8. What to do with the team when it must disband for whatever reason.
9. Indoctrinating a new member into the team process after the project is well underway.
10. Sharing information in a timely and equal basis for all members of the team.
Any of these can be difficult to administer. Team leadership requires: finesse, tact, skill, patience, courage, a firm hand, good people skills, outstanding sales skills, ego control, judgment, effective communication skills, and planning lots of planning.
Tim Connor, CSP is an internationally renowned sales, management and leadership speaker, trainer and best selling author. Since 1981 he has given over 3500 presentations in 21 countries on a variety of sales, management, leadership and relationship topics. He is the best selling author of over 60 books including; Soft Sell, Thats Life, Peace Of Mind, 81 Challenges Managers Face and Your First Year In Sales. He is also the CEO of Sales Clubs Of America. He can be reached at tim@timconnor.com, 704-895-1230 or visit his websites at http://www.timconnor.com or http://www.SalesClubsOfAmerica.com.
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