The 16 Biggest Mistakes New Salespeople Make
There are only three ways to sell more. Do more right. Do less wrong. Do both.
Here is a list I have compiled during my 35 year sales training career. that will help you understand the most frequent mistakes new salespeople make.
Selling can be a difficult and challenging career if you dont master many of the skills and attitudes necessary for success. The price of failure is always higher than the price of success. Fail to learn the necessary skills and you could be looking for a new job or career, master them and you can write your own ticket to the stars. Even if you have been in sales for many years and are reasonably successful, maybe even a sales super star, you might want to review the following to see where you might benefit from some minor improvements or adjustments.
The following list is in no particular order of importance. Not doing or having any one of them could contribute to your demise. You will also notice that many in the list are either directly or indirectly related to or impacted by others in the list.
1.The inability to cope with, handle or overcome rejection and failure.
2. The inability or unwillingness to control your attitudes no matter what is going on around you in your organization, the economy or the world.
3. Talking too much. Going into a verbal diatribe or feature dump delivering more information than the prospect or customer wants, needs or can handle.
4. Giving product or company focused rather than customer focused presentations.
5. Not effectively managing time, resources or your territory.
6. Focusing on what is wrong, missing, broken or what you cant do rather than on what is working, right or you can do.
7. Not building your self-esteem. A poor self-esteem can have a negative impact on your prospecting and probing skills, your closing ability and your negotiating confidence.
8. Poor listening skills.
9. Prospecting too low in the organization.
10. Giving information before you get information.
11. Lacking passion for what you sell, what you do or your organizations mission or purpose.
12. Are transaction rather than relationship focused.
13. Dont ask for the business.
14. Losing control of the sales process. Letting the customer or prospect take over.
15. Keep inadequate or poor sales records. Or the failure of carefully evaluating the records you are keeping.
16. Project your buying prejudices into the sales process.
A lot to think about, yes but if you want to become a sales super star these would be a good place to start. Want answers to these and other sales issues and challenges? Read my best selling books: Soft Sell and Your First Year in Sales.
Tim Connor, CSP is an internationally renowned sales, management and leadership speaker, trainer and best selling author. Since 1981 he has given over 3500 presentations in 21 countries on a variety of sales, management, leadership and relationship topics. He is the best selling author of over 60 books including; Soft Sell, Thats Life, Peace Of Mind, 91 Challenges Managers Face Today and Your First Year In Sales. He can be reached at tim@timconnor.com, 704-895-1230 or visit his website at http://www.timconnor.com.
The Myth of the Natural Born Sales Wonder
When I researched the field of using personality inventories to determine future sales success potential, I found the following flaws in their application and interpretation:1. Personality researchers assume that people are predisposed to sales and t...
Sales Meetings - What Time Should You Schedule Your Sales Meeting To Achieve The Best Productivity
Everybody salespeople, sales managers, sales consultants - have their own theories on how to manage a sales force. It seems that sales is becoming a science. This includes theories on sales meetings. What time of day is best to schedule a sales meet...
Top Sales Trainer Says: Insurance Selling Is Stymied By Risk-Averse Recruiting Strategies
If you look at one of the great backwaters of the selling profession, it has to be the insurance industry.It hasnt altered its recruiting and training practices for a century, and it is unlikely to do so anytime soon, because its very product is risk...
Closing and the Circle of Fear
We always try to talk to or interview individual sales people before we deliver in house sales training. As part of this discussion the salesperson is asked about the areas of their selling that they feel they need help with. At this stage we must ha...
The Myth Of Sales Forcasting
One of the activities management expects salespeople to provide bottom-up help with is in the area of sales forecasting. Unfortunately, many sales managers shove their sales forecasts down the throats of their sales staff due to the demands /expectat...
Sales Training Programmes
Sales training programs help determine the size of the sales force. The size of the sales force has to be fixed at the optimum level. A number of interrelated considerations are involved like the level of sales expected and the number of sales people...
Sales Training Tip #07; Ask Questions of the Prospect
If you are a sales training professional you need to make sure your salespeople understand that it is important to ask questions of the Prospect during cold calling and during sales interviews. The best way to do this is to have the salesman ask very...
Telephone Sales Training - The Power of the Two Step Approach
Telephone sales training:
What do door to door salespeople and telemarketers have in common?They can both get their sales pitches shut down instantly. With door to door salespeople they can get the door slammed shut on them. With telemarketers they ...
Sales Training and Training Your Self
One thing I have found in sports, business, politics and even writing. That if you are training yourself, you had better be brutally honest, but perhaps we are our biggest critics. It does not matter if you are training yourself for sports to become ...
Top 5 Low Cost Ways To Get More Sales Leads And Sell More Without Cold Calling
Cold calling may now be outdated. People have become defensive to cold calls and not many respond to them anymore. Cold calling is now about rejection, getting rejected call after call until many salespeople, especially B2B salespeople, just get fed ...
