Make Your Referrals Count

Just because we receive a referral, it doesnt mean that the sale is ours and the deal is closed even before we make contact.

For all you know, the person being referred to you may have also been referred to someone else, so dont take your referrals for granted.

Treat your referral as though it is someone that you have never heard of before, make believe you were cold calling and came across this name on your list, and when you called them, they showed interest in your product.

Now, you would never treat your very own hard earned customer with anything but the best customer service, would you?

Of course you wouldnt, you found this customer on your own through hard work and you want to keep them.

Think of your referral in the same light.

Far to many times I have seen referrals that have been given to people that just let them sit around for days. The assumption is, I believe, that because this customer was referred to them, that it is a done deal and they can take their time with it. This is not the case.

The minute you get a referral, you should be calling that customer, the simple fact that you believe a referral to be a done deal, should be all the reason in the world to call them immediately.

The customers point of view . . .

If a customer is looking for a particular product or service, and they put the word out on the street, they will be expecting a phone call very soon.

Lets suppose you were looking to have your bathroom updated, and a friend of yours referred you to a guy who installs kitchens and bathrooms, and you never heard from the guy, and if you did it was many days after the guy received your referral. You probably wouldnt be too thrilled about doing business with him now, would you? I doubt it.

So the next time you get a referral, make it count, call that customer immediately, they are sitting by the phone, waiting on your call.

When it comes to referrals, dont hesitate for a second, because if you do, your referral could end up in the hands of your competition. Best of Luck

This article may be reproduced by anyone at any time, as long as the authors name and reference links are kept in tact and active.

Jay Conners has more than fifteen years of experience in the banking and Mortgage Industry, He is the owner of http://www.jconners.com, a mortgage resource site, he is also the owner of http://www.callprospect.com, a mortgage lead company.

Getting Survey Site Referrals
I am a member of several of the free survey and paid offer sites and the biggest question I get from so many other members is how are people getting survey site referrals so fast? In reality it is only a small percentage of people that are ever able ...

GPT Sites - Referrals Are The Key
In case you have not heard of these sites, GPT sites (stands for "get paid to") are sites where you can sign up for free and get paid to perform a variety of different things depending on site. Some of them have surveys you can do while others compen...

How To Get Referrals In The Sales Process
First, getting referrals is as easy or as difficult as you make it. The main reason most sales people are not good at getting referrals is simply because they do not ask or do not ask with conviction. Asking a prospective customer or a customer for...

Ten Deadly Sales Sins
10: Driving all DaySpend the minimum amount of time traveling and the maximum amount of time prospecting or closing deals. Divide your area into manageable chunks and work each smaller area on a specific day each week. Only deviate from this plan whe...

The #1 Lead Generation System of Top Sales People
Developing an abundant supply of targeted referrals is the number one lead generation system used by top sales people.The first step to implementing any successful lead generation system is to get your attitude right. Becoming a Master of Referrals r...

Online Paid Surveys - Free List of Five Online Paid Survey Companies
So youre looking for a free list of online paid surveys? Perhaps, youve come across a survey company online and wondered if there were other companies paying people to complete their surveys. Maybe you saw an offer that offered to sell you a list o...

Best Free Survey Sites
The key to finding some of the best free survey sites is knowing what makes them the best. There are a couple things I use to determine if I am going to participate with a site or not.Do they have a good reputation online? I do scam checks through th...

Real Estate Agents - Day Timers and Prospecting
This is the time of year to start working on your business plan.I have laid out a guideline for my team to follow and I believe if they work on these simple steps, success is all but guaranteed.The first step is to block out your calender, with your ...

The Power of Meditation In Your Everyday Life
Learn to be silent. Let your quiet mind listen and absorb. - PYTHAGORAS (580.B.C.-500 B.C.)It is said that we have over 60,000 thoughts daily and that much of those are the same as those that we had the day before. In other words we exist in a perpet...

Map Your Stress in Order to Annihilate Stress
Mapping your stress involves self-exploration. You are the expert in stress as it applies to you. Before I give you MY definition of the word, stress is I want you to tell me how it affects you? What does stress feel like to you?It is really your e...

This entry was posted on Saturday, May 31st, 2008 at 6:47 pm and is filed under Sales Training . You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.